Frequently Asked Questions

Get answers to common questions about The Active Buddy: 8 Red Light Therapy Sessions.

The Active Buddy includes 8 red light therapy sessions designed for your pet's ongoing wellness, perfect for active companions.

Each session typically lasts about 20 to 30 minutes, allowing your pet to relax while benefiting from the therapy.

Refunds are not available after the first session; please ensure you're ready for the commitment before purchasing.

Yes, the package expires 60 days from the date of purchase, so please schedule sessions within this timeframe.

Yes, we recommend checking with your veterinarian prior to starting the therapy to ensure it's suitable for your pet.

Missed sessions or late cancellations may be forfeited. Please provide at least 24 hours notice to reschedule.